![]() I uninstalled and reinstalled numerous times, tried different cables and ports and made it clear the scanner works fine in Windows XP but still his moronic conclusion was the scanner is broken. Through multiple back and forth emails all I got from Hamrick was "reinstall the software" try a different cable" try a different port" and finally "the scanner must be broken". ![]() It doesn't work even though the computer recognizes the scanner but but can't run it due to not having any driver. I want to be able to use it on my newer computer running Windows 10 and Vuescan is hyped up as being able to do that. My scanner works fine on the dinosaur computer running Windows XP I keep only to use this scanner.
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